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PRIVACY POLICY

Last updated: 15 October 2026

1. Introduction

Meriba Geds respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, purchase products from our online store, contact us or submit a customer review.

In this policy, “Meriba Geds”, “we”, “us” and “our” refer to the business operating the Meriba Geds online store. “You” and “your” refer to visitors and customers.

Our website is intended primarily for customers in Australia. We handle personal information in accordance with applicable privacy laws, including the Australian Privacy Principles where they apply to our business.

By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is legally required for a particular activity, we will seek that consent separately.

2. Personal Information We Collect

Information you provide to us

When you place an order, contact us or submit information through our website, we may collect:

  • Your name.

  • Email address and telephone number.

  • Billing and delivery addresses.

  • Order details, including products purchased and order history.

  • Information you provide when contacting customer support or requesting a refund.

  • Reviews, comments or feedback you submit.

  • Other information you choose to provide through our website.

Please do not submit sensitive personal information unless it is genuinely necessary and requested through an appropriate channel.

Payment information

Online payments are processed by Stripe or PayPal, depending on the method you select. If you pay by direct bank transfer, your bank processes the transfer and we may receive or review transaction details (such as payer name, amount, date and reference) to confirm and reconcile payment. We do not ask for your online banking password or login credentials.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

  • Internet Protocol (IP) address.

  • Browser type and device information.

  • Operating system and general location information inferred from your connection.

  • Pages and products viewed.

  • Date, time and duration of visits.

  • Referring websites or search terms, where available.

  • Interactions with website features.

  • Cookie identifiers and similar technical information.

We may collect this information through website logs, cookies and analytics tools, depending on the services enabled on our website.

3. How We Use Personal Information

We may use personal information for the following purposes:

  • To process, confirm and fulfil orders.

  • To arrange deliveries and communicate order updates.

  • To process eligible refunds, returns and exchanges.

  • To respond to enquiries and provide customer support.

  • To manage customer reviews and feedback.

  • To operate, maintain and improve our website.

  • To understand website usage and measure performance through analytics.

  • To detect fraud, investigate suspicious activity and protect our website.

  • To maintain business records and meet applicable legal obligations.

  • To send promotional communications where permitted by law and, where required, with your consent.

We will take reasonable steps to ensure that personal information is used for purposes that are reasonably necessary for our business functions or otherwise permitted by law.

4. Cookies and Website Analytics

Our website is built using Hostinger Website Builder. We use Hostinger analytics to understand how visitors use our website and to help improve its performance.

Hostinger Website Builder uses a content delivery network (CDN) to serve website assets. Hostinger states that these assets may be served through Cloudflare's global network. The cookies, analytics events and other technical information collected on this particular website depend on the features and settings enabled in our Hostinger account and website.

Depending on the settings enabled, technical information such as pages visited, device and browser information, approximate location, referral sources and website interactions may be collected. Our website may also use cookies or similar technologies necessary for website operation, security or visitor preferences.

We do not currently intend to use a separate analytics provider beyond Hostinger analytics. We have not independently verified every cookie or tracking technology that may be active on the published website. We will review the live website and Hostinger settings and update this policy if additional analytics, advertising or tracking services are enabled. You may also be able to manage cookies through your browser settings.

5. When We Share Personal Information

We may share personal information with service providers where reasonably necessary to operate our online store and fulfil customer orders:

  • Hostinger: provides our website-building and hosting services.

  • Hostinger analytics: helps us understand website usage and performance, subject to the features and settings enabled on our website.

  • Stripe and PayPal: process online payments when a customer selects the relevant payment method. These providers may receive information needed to process a payment, prevent fraud, comply with legal obligations and provide their services.

  • Banks: where a customer pays by direct bank transfer, the customer's bank processes the transfer. We may review transaction details visible in our bank account, such as payer name, amount, date and payment reference, to confirm and reconcile the order. We do not ask for customers' online banking passwords or login credentials.

  • Australia Post: receives the delivery information needed to send customer orders and provide relevant delivery services.

Depending on the service used, information may include contact details, delivery addresses, order information, payment status, transaction references and technical website information. These providers handle information under their own privacy policies and applicable contractual arrangements.

We may also disclose personal information where required or authorized by law, or where reasonably necessary to protect our legal rights, prevent fraud or address security concerns.

We do not sell personal information as a business practice. This statement should remain in the policy only if it accurately reflects our practices and arrangements with providers.

6. Overseas Disclosure and Processing

Some service providers we use may store, access or process personal information outside Australia. The countries involved can depend on the provider, the service used, its subcontractors and the relevant account settings. The following information is based on providers' publicly available privacy or service information; it does not mean that every listed country necessarily receives Meriba Geds customer information.

  • Hostinger Website Builder and Cloudflare: Hostinger states that Website Builder sites use a fixed primary storage location and that website assets are delivered through Cloudflare's global content delivery network. Hostinger's public Website Builder guidance does not identify the primary storage country for this particular website. The primary storage country and any applicable account-specific data arrangements remain to be confirmed.

  • Stripe: Stripe states that personal information may be transferred to Stripe, LLC in the United States and to its affiliates and subprocessor in other jurisdictions as needed to provide its services.

  • PayPal: PayPal states that personal information may be transferred and processed outside the country where a customer lives, including in the United States and other countries where PayPal or its service providers operate.

  • Australia Post: Australia Post's privacy statement identifies overseas service-provider locations including Japan, the United States, Singapore, the European Union, New Zealand, India and the Philippines. This is a general provider disclosure, not confirmation that Meriba Geds data is sent to each of these locations.

On the information currently available, the United States is a specifically identified potential overseas destination for payment-provider processing. Other destinations may be involved through provider affiliates, sub processors, hosting or delivery-related systems. We have not confirmed the exact countries or data flows applicable to our specific accounts and website.

We will take reasonable steps to check provider information and account settings and, where practicable, identify the countries to which personal information is likely to be disclosed. Where Australian privacy law applies to our business, we will take the steps required by that law concerning overseas disclosures of personal information.

Provider privacy information

7. Storage and Security

We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.

Depending on the systems we use, safeguards may include access restrictions, account security measures, secure connections and protections provided by our hosting and service providers.

No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we will handle personal information in accordance with our applicable legal obligations.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer support, maintaining business records and meeting legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

When personal information is no longer required and we are not legally required to retain it, we will take reasonable steps to delete or de-identify it, where practicable.

9. Your Privacy Rights

Depending on the privacy laws that apply to you and our business, you may have rights to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate, incomplete or out-of-date information.

  • Ask questions about how your information is handled.

  • Withdraw consent where processing relies on consent.

  • Make a privacy complaint.

To make a request, email meribageds@gmail.com with the subject line “Privacy Request”. Please describe your request and provide enough information for us to identify the relevant records. We may ask you to verify your identity before responding.

We will handle requests in accordance with applicable law.

Marketing communications

If you receive promotional emails from us, you can use the unsubscribe link provided in the email or contact us directly to opt out. We may still send necessary non-marketing communications, such as order confirmations, delivery updates or responses to your enquiries.

10. Third-Party Websites

Our website may contain links to external websites or services that we do not own or control.

If you follow a third-party link, that website's privacy policy and practices will apply to your use of it. We encourage you to review the privacy policies of external services before providing them with personal information.

11. Children's Privacy

Our online store is not intended to collect personal information from children without appropriate authorisation where required by law.

If you believe a child has provided personal information to us inappropriately, please contact us so we can assess the matter and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, business practices, service providers or legal obligations.

The latest version will be published on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

13. Contact and Privacy Complaints

If you have questions about this Privacy Policy, want to request access to or correction of personal information, or wish to make a privacy complaint, please contact us.

  • Business name: Meriba Geds

  • Email: meribageds@gmail.com

  • Business address: 135 Berg Ln, Lake Powell VIC 3597 (verify before publishing)

  • ABN: 59705335918 (verify the registration status and that it belongs to the correct business entity)

  • Website: [INSERT YOUR LIVE PUBLIC WEBSITE URL]

Privacy complaints

Please email us with the subject line “Privacy Complaint”. Explain your concern and, if possible, the outcome you would like.

We will acknowledge and investigate your complaint and aim to provide a response within 30 days. If we need more time, we will let you know.

If your concern is not resolved to your satisfaction, you may be able to complain to the Office of the Australian Information Commissioner (OAIC), provided the matter falls within its jurisdiction.

OAIC privacy complaint information: https://www.oaic.gov.au/privacy/privacy-complaints

We will handle privacy requests and complaints in accordance with applicable legal requirements.

Thank you for visiting Meriba Geds.