Terms and Conditions
Last updated: 15-10-2026
1. Introduction
Welcome to Meriba Geds.
These Terms and Conditions govern your access to and use of the Meriba Geds website at [ADD YOUR LIVE PUBLIC WEBSITE URL] and your purchases from our online store.
In these Terms, “Meriba Geds”, “we”, “us” and “our” refer to the business operating this website. “You” and “your” refer to visitors and customers.
By using our website or placing an order, you agree to these Terms and Conditions. If you do not agree, please do not use our website.
These Terms must be read alongside our Privacy Policy and any additional policies displayed on our website.
Nothing in these Terms excludes, restricts or modifies any rights you may have under applicable law, including the Australian Consumer Law.
2. Eligibility and Website Use
You agree to use our website lawfully and responsibly.
You must not:
Use our website for unlawful, fraudulent or misleading purposes.
Attempt to gain unauthorized access to our website, systems or customer information.
Interfere with the website's security, functionality or operation.
Upload or transmit malicious software or harmful material.
Copy, reproduce, distribute or commercially exploit our website content without our permission, except where permitted by law.
We reserve the right to restrict or suspend access to our website where reasonably necessary for security, legal compliance or the protection of our business and customers.
3. Products and Product Information
We aim to ensure that product descriptions, images, prices and other information on our website are accurate and up to date.
Product images are provided for illustrative purposes. Colors and appearance may vary slightly depending on your screen, lighting or display settings. Such variations do not remove your rights where a product does not match its description or fails to meet applicable consumer guarantees.
We reserve the right to correct genuine errors in product listings, update product information and discontinue products where appropriate.
We will not use these rights to avoid obligations arising from an order we have already accepted or any rights you have under applicable law.
4. Prices, Payments and Orders
All prices will be displayed in the currency stated on our website. Unless otherwise indicated, prices and any applicable taxes, delivery charges or additional fees will be disclosed before you complete your purchase.
We accept the payment methods displayed at checkout.
By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.
An order confirmation email acknowledges receipt of your order but does not necessarily mean the order has been accepted. The point at which a contract is formed will depend on the checkout process and confirmation provided by Meriba Geds.
If we cannot fulfil an order, including because a product is unavailable or a genuine pricing or listing error has occurred, we will contact you and arrange an appropriate refund for any payment received where required.
Payments may be processed by third-party payment providers. Their own terms and privacy practices may also apply. We do not intend to store complete payment card details on our website unless our payment arrangements expressly require this and appropriate safeguards are in place.
5. Shipping and Delivery
We will display the available delivery options and applicable charges at checkout or in our shipping policy.
Orders will be processed and dispatched according to the timeframes stated on our website or communicated to you.
Delivery estimates are estimates only unless we expressly guarantee a delivery date. We will take reasonable steps to communicate significant delays or problems affecting your order.
You are responsible for providing an accurate delivery address and appropriate contact information. If your details are incorrect, contact us as soon as possible.
If an order is delayed, lost, damaged or not delivered, please contact us so we can investigate and determine an appropriate resolution.
Nothing in this section limits any rights or remedies available to you under Australian Consumer Law.
Our Shipping Details
Processing time: 1–3 business days.
Delivery areas: Australia.
Estimated delivery time: 3–5 business days after dispatch.
Shipping cost: A flat rate of AUD $12 per order.
Delivery times are estimates and may vary depending on your location, courier delays and other circumstances beyond our control. Any applicable shipping charges will be displayed at checkout before you complete your purchase.
6.Returns, Refunds and Consumer Guarantees
We want you to be satisfied with your purchase.
If a product is faulty, unsafe, not of acceptable quality, not fit for its disclosed purpose or does not match its description, you may be entitled to a repair, replacement, refund or another remedy under the Australian Consumer Law, depending on the circumstances.
The available remedy depends on the nature and seriousness of the problem and the applicable legal requirements.
To request assistance, contact us at meribageds@gmail.com and provide your order number, a description of the issue and relevant photographs or other evidence where appropriate.
We will assess your request and explain the next steps. We will not refuse a valid consumer guarantee claim solely because a product is on sale, its original packaging is unavailable, or a particular store return period has expired where doing so would breach applicable law.
Change-of-mind returns
Meriba Geds does not offer refunds or exchanges for change-of-mind purchases, including where a customer changes their mind, orders the wrong product or decides they no longer want the item.
This policy does not affect your rights under the Australian Consumer Law. If a product fails to meet an applicable consumer guarantee, you may be entitled to a repair, replacement, refund or another remedy, depending on the circumstances.
7. Cancellations and Order Changes
If you need to cancel or change an order, contact us as soon as possible at meribageds@gmail.com.
We will try to accommodate your request where the order has not already been processed or dispatched. However, we cannot guarantee that changes or cancellations will be possible once fulfilment has begun.
If we cancel an order or cannot supply a product after accepting payment, we will provide any refund required by law.
This section does not limit any cancellation or refund rights you may have under applicable law.
8. Intellectual Property
Unless otherwise stated, the content on our website, including text, photographs, graphics, logos, designs and other materials, is owned by or licensed to Meriba Geds.
You may access and use this content for personal, non-commercial purposes in connection with browsing or purchasing from our store.
You must not reproduce, republish, sell, distribute or commercially exploit our content without prior permission, except where permitted by law.
Nothing in these Terms transfers ownership of intellectual property to you.
9. Customer Reviews and Comments
Our website may allow customers to submit reviews, comments, feedback or other content.
When submitting content, you confirm that:
You have the right to submit it.
It is honest, lawful and based on your genuine experience where presented as a customer review.
It does not infringe another person's intellectual property, privacy or other legal rights.
It does not contain unlawful, threatening, defamatory, abusive or misleading material.
It is not spam or unauthorized advertising.
You retain ownership of content you submit. However, you grant Meriba Geds a non-exclusive, royalty-free license to use, reproduce, display and publish that content in connection with our website, products and business, subject to applicable law.
You should not include sensitive personal information or another person's private information in a public review.
We may moderate, remove or decline to publish content that breaches these Terms or applicable law. We will not use this discretion to misrepresent genuine customer experiences or unlawfully suppress reviews.
Submitting a review does not guarantee that it will be published.
10. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage and improve the customer experience.
Analytics tools may collect information about how visitors interact with our website, such as pages visited, browsing activity, device information and general usage patterns.
Some cookies may be provided by third-party services integrated into our website.
Where required, we will seek consent before using non-essential cookies or similar tracking technologies. You may be able to manage your preferences through our cookie settings or your browser settings.
Disabling certain cookies may affect website functionality.
Further information about personal information, analytics providers and data handling is available in our Privacy Policy.
11. Privacy and Personal Information
We may collect personal information needed to process orders, arrange delivery, respond to enquiries, manage customer service and operate our online store.
We handle personal information in accordance with our Privacy Policy and applicable privacy laws.
Our Privacy Policy explains what information we collect, why we collect it, how it may be used or disclosed, and how you can contact us regarding privacy concerns.
Please review our Privacy Policy at [ADD THE LINK TO YOUR PUBLISHED PRIVACY POLICY].
12. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services, including payment processors, analytics providers and delivery services.
These third parties may operate under their own terms and privacy policies.
We are not responsible for the content, policies or independent operations of third-party websites. However, nothing in these Terms excludes any responsibility that cannot lawfully be excluded.
You should review the applicable third-party terms before using their services.
13. Website Availability and Accuracy
We aim to keep our website available, secure and accurate. However, we cannot guarantee uninterrupted access or that all website content will always be complete, current or error-free.
We may update, maintain, suspend or modify parts of our website where reasonably necessary.
Where an error affects an order, payment or customer right, we will address the matter in accordance with applicable law.
14. Liability
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified under applicable law.
To the maximum extent permitted by law, Meriba Geds is not responsible for losses arising from your misuse of the website, your breach of these Terms or circumstances beyond our reasonable control.
Where the law permits a limitation of liability, that limitation applies only to the extent legally allowed.
Nothing in this section excludes liability for fraud, fraudulent misrepresentation, or death or personal injury where such exclusion is prohibited by law.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website, products or legal obligations.
The updated version will be published on this page with a revised “Last updated” date.
Changes will apply from the date stated in the updated Terms, subject to applicable law and any existing contractual rights. We will not use a change to retrospectively remove rights that have already accrued to you.
We encourage you to review this page periodically.
16. Governing Law
These Terms are governed by the laws applicable in Victoria, Australia, subject to any mandatory laws and consumer protections that apply to you.
Any dispute will be handled in accordance with applicable law and the jurisdiction of the relevant courts or tribunals.
17. Contact Us
If you have questions about these Terms, a product, an order, a return or a refund, please contact us.
Business name: Meriba Geds
Trading name: Meriba Geds
Email: meribageds@gmail.com
Business address: 135 Berg Ln, Lake Powell VIC 3597
ABN: 59705335918
Website: [ADD YOUR LIVE PUBLIC WEBSITE URL]
We will make reasonable efforts to respond to enquiries and resolve customer concerns promptly.
Thank you for shopping with Meriba Geds.
Meriba Geds
Every bottle is thoughtfully crafted to support your skin, celebrate the beauty of nature, and bring a little calm to your day.❤️
Support
hello@meribageds.com
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